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The fastest path to better, in seconds.

There’s no good time to have a bad day. Ginger leads the industry in response times to our members, with access to a coach within seconds.

What’s needed, when it’s needed.

Within seconds, members have access to a behavioral health coach - 24/7, 365 days a year. Within 48 hours, members can also get a virtual appointment with our therapists and psychiatrists.

Technology transforming how great care is delivered.

Our data & AI help all of the providers in our health system to provide the highest-quality care in a scalable way to people in need.

Our coaches and clinicians are empowered by insights generated from our AI engine. Powered by 2 billion behavior data samples, nearly 2 million clinical assessments, and 45 million chat messages, we pick up signals from a combination of chat transcripts, clinical assessments, survey data and more, to better understand the best level of care for every member.

Read more about our Mood Matters Study.

Our coaches use Ginger's proprietary platform to serve the hundreds of thousands of members who have access to Ginger. Features such as Smart Inbox and Automated Risk Detection allow coaches to better understand who needs support and when they need it.

With features such as Automated Quality Assurance, we’re continuously making sure that our members are getting the right level of care. Our algorithms comb through our data and provide feedback on over 600 attributes.

DATA WE USE

Our coaches and clinicians are empowered by insights generated from our AI engine. Powered by 2 billion behavior data samples, nearly 2 million clinical assessments, and 45 million chat messages, we pick up signals from a combination of chat transcripts, clinical assessments, survey data and more, to better understand the best level of care for every member.

Read more about our Mood Matters Study.

People in need

Our coaches use Ginger's proprietary platform to serve the hundreds of thousands of members who have access to Ginger. Features such as Smart Inbox and Automated Risk Detection allow coaches to better understand who needs support and when they need it.

The right care

With features such as Automated Quality Assurance, we’re continuously making sure that our members are getting the right level of care. Our algorithms comb through our data and provide feedback on over 600 attributes.